Select Page

Frequently Asked Questions

When will my flowers be delivered?

We provide same day delivery within the Hokitika area if you place your order before 2pm. (Rural Delivery – ring to check first)
For all other regions please place your order the previous day (Mon-Fri).
If you would like your flowers sent on a specific day please advise us in the checkout notes.

Can I pick up my order in store?

You can select local pickup under shipping options when placing your order. If you choose this option we will contact you via email to let you know when your order will be available.
If you need it by a specific time please let us know in the special order notes at checkout.
* orders must be placed by 2pm for same day delivery (or pickup)

How much is delivery?

Delivery costs:

Hokitika & Greymouth regions $5
South Westland, Grey Valley & Westport (Mon-Fri) $10
All other regions nationally $19.50
Internationally- Please ring for quote (03) 755 8885

Do you deliver overseas?

Yes we can deliver overseas. Please ring us to place an order and get a quote for delivery costs. Phone: (03) 755 8885

Can I choose the colours?

Yes you can specify your preferred colour choice when placing your order. Please add a second option and we will do our best to meet your requirements depending on stock availability.

Will the bouquet look the same as pictured?

The flowers may vary due to seasonal availability and stock we have in store. We will do our best to provide you with the image pictured but may substitute flowers with suitable alternatives that are available. If you want a specific type of flower or colour, please ring to check first. Ph (03) 755 8885

How should I care for my flowers?

When your flowers arrive add water to a vase. Remove any leaves that are submerged under the water. Check the water daily and refresh as required. Trim the flower stems regularly and keep out of direct sunlight.

What payment types do you accept?

We process our payments via Paypal; you can pay with your credit card if you don’t have a PayPal account.
PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, and many others.